October 16, 2007

in the herculean task of poverty alleviation, you are making your mark in the visayas.

its far from being done, but making a headway and being recognized in the process is enough motivation to prod on.

customer satsifaction and delight, that mantra we’ve been repeating for the last few months, is the penultimate goal. giving happiness to the members is the real goal.

technicals aside, like operational efficiency and delinquency management, the ‘human side’ should be foremost. the members, the staff, the officers…

a billion in assets in 2011..

long way to go…


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